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Here in our FAQ's, most of your questions may have already been answered.
Have a look at the most common questions people ask us at ALL RV.
Still have questions? Contact our friendly support team
Our online orders are stored and dispatched from a 3rd party warehouse. In order to keep our handling costs down for all our customers, our online ordering service does not allow pick-ups. ALL RV online orders are for delivery only.
However, if you’d like to shop at our retail store, please visit us at
ALL RV Parts and Accessories
108 Daws Road, Melrose Park
South Australia 5039
No, currently ALL RV products must be paid in full when the order is made.
From time to time we release promotional discount codes to members of our ALL RV E-Newsletter. If you’d like to have the chance to receive discount codes and special offers, sign-up to our Thrifty Thursdays e-newsletter.
The order confirmation email that you receive when you make an order is a valid Invoice.
If you have lost your invoice we will be happy to email you a new one. Simply email our sales team on info@allrv.com.au with your request.
ALLRV.com.au currently accepts Visa, MasterCard and PayPal (online only).
Yes! ALLRV.com.au understands that the safety of your personal information is extremely important. We use a wide array of electronic and physical security measures, including a 256-bit SSL certificate, to protect your personal data and credit card information from unauthorised access.
Review the Safe Shopping Guarantee
PayPal is a payment method for online purchases enabling buyers and businesses to send and receive money online. One advantage of using PayPal payment method is that it offers faster, safer and easier checkouts.
Existing PayPal users who would like to use PayPal payment method when placing an order can click on the "Checkout with PayPal" button when checking out. New PayPal users who would like to use PayPal as a payment method will be redirected to the PayPal website to sign up for an account and will be presented with the "Checkout with PayPal" option when they get back to the website.
For more information go to http://www.paypal.com.
We are always looking to expand our product range and are constantly releasing newer and more exciting products and specials! Follow us on Facebook to receive updates on specials and new products in store!
Yes we do! If you would like to shop at our retail store please visit us at
ALL RV Parts and Accessories
108 Daws Road, Melrose Park
South Australia 5039
For the quickest response, please send us a message. Or if you prefer, call us on the phone.
Visit our Customer Support page at http://www.allrv.com.au/support to find our contact information
The ALL RV Parts and Accessories retail store is located at 108 Daws Road, Melrose Park, South Australia 5039.
If you are not 100% satisfied with your purchase from ALL RV Parts and Accessories, please visit our Customer Support page – http://www.allrv.com.au/support where you can find our Returns Policy and contact us to arrange your refund.
ALLRV.com.au takes great pride in offering a safe and secure online shopping experience.
We also respect your privacy and we're committed to protecting it.
Safe Shopping Guarantee - Shop With Confidence
Secure Shopping - Protecting Your Personal Information
Our Privacy Policy
With your ALLRV.com.au account, you will have access to the following benefits:
Your Account Information
Check out faster
Save multiple shipping addresses
Access your order history
Track current orders
Manage your Gift Certificates
ALL RV uses StarTrack Express Couriers for speedy delivery Australia-wide.
For orders placed by 2pm (Mon-Fri) we offer:
· Next-day delivery throughout South AustraliaOnce your order has been shipped, you will receive tracking information via email.
For more details, see our delivery policy.
When your item is dispatched, you will be sent a confirmation email with your unique Tracking Number. You can enter your Tracking Number through our online ‘track and trace’ function to trace you item in transit. Our couriers will provide a date of arrival but cannot provide a specific time or phone you prior to delivery. Wherever possible, we suggest using a work address or somewhere that there will be someone present to sign.
Yes, our shipping costs include full insurance of the item.
To find the individual postage cost for an item, click the 'Shipping' tab while viewing the item.
To calculate the total shipping cost for your whole order:You will not have to fill in any of your personal details for delivery fees to be calculated.
If you’ve just finished placing your order, please email contact our customer support team and we’ll update the address before the order ships. Please contact us as soon as possible to reduce the chance that we have already packed and shipped your order.
Unfortunately, at this time we do not ship to locations outside of AUS. If you’d like us to start offering international shipping, please let us know by sending us a message.
Yes, most of our products come with the manufacturers warranty. If you’d like to know the specifics, please contact our Customer Support Team.
Typically, more advanced products do come with instructions or a full user manual. If you’d like to find out more, contact our Customer Service team.
For advice or to answer any questions that you may have regarding your product, contact our Customer Support Team.
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